If you've been a long-time customer at Classic Auto Collision Center, you don't have to stop just because your insurance company wants you going to one of their "preferred" repair shops.
We get many customers complaining to us about this situation, and it's a frustrating one to be sure—but there are ways you can handle this.
The first thing you need to do is read through your policy. It will always say something to the effect of "preferred provider." Your insurance policy may say you must use one of their recommended shops, but this is not always the case. It's important to know that unless there's a SPECIFIC CLAUSE in your contract about only going to one of their preferred repair shops, you're free to do whatever works best for yourself! Most insurance policies do not have this clause.
And while some insurers may practically force you to use one of their preferred providers, there are many who will pay no matter where the claim is filed—and yes, that includes independent body shops like ours.
We've dealt with all types of insurance companies and as long as your claim falls within your policy limits, you typically have the freedom to go wherever you want.
Free estimates.
No appointment necessary.
We work with all insurance companies, guiding you smoothly through the repair process at our auto body shop
Our certified techs will take your collision-damaged car and repair it back to manufacture standards.
Your family's safety is our priority!
Our paint professionals will give your vehicle that beautiful color, spraying Axalta paint, to bring back the luster and shine.
Your satisfaction is our highest priority. We make every effort to make this process easy for you. This is one reason why our work is covered by a lifetime guarantee. When accidents happen, Classic Auto Collision Center is the Idaho Falls body shop that you can trust!
Fantastic job!
Read MoreYou were great You did a great job
Read MoreMy 2018 F150 looks great, like new again, and the customer service at Classic Auto Collision was top notch! A refreshing, personable experience with knowledgeable professionals from the front office to repair specialists. Highly recommended! Excellent customer service.
Read MoreThe crew was always so kind to me! They are one of the best auto places I’ve been to.
Read MoreThe car looked really nice ,Tim
Read MoreThe car looks awesome! We had a great experience with Classic Auto! Thank you!
Read MoreGreat costomer service. Extremely happy with how quick and easy you made the process for me.
Read MoreClassic Auto always exceeds our expectations. Making repairs quick and look see less with the rest of your vehicle. Very good work and not overly expensive
Read MoreLOOKS EVEN BETTER THAN I EXPECTED!!
Read Moregreat work
Read MoreDefinitely would recommend them Car looks great, Classic Aito kept in very good communication with us,
Read MoreEvery thing went well, quality work by quality people. We would very much recommend Classic Auto Every one at classic auto was great, no issues at all
Read MoreSuper works ship. Rely nicevorioke My car took forever I think you were way over booked and I had to wait in line no big deal because I had a rental car but when all of the sensor stuff started to go bad Mike rental car ran out and I still didn’t have a car for a while pretty much not your fault you did a great job nice detail Super honest .... they give a price that’s a bit highBut I think there’s always room for a little movement in there?! Ha ha
Read MoreThey even gave me a ride when the rental company was “too busy”
Read MoreYes , we will recommend others to choose your business It is very impressive job you did on the car We are very satisfied with your performance
Read MoreGreat job!
Read MoreFast and easy to comunacate with.
Read MoreI tell everyone about classic
Read MoreLoved it! Great communication looks like it never happened!! He knew what he was looking at and was dead on with the estimate.
Read MoreOverall outstanding work. They have and continue to keep my trust. As always, great work. I've used Classic Auto for a few years with other repairs and always have done a top notch job. Overall customer service was good. There was a lack of communication from original quote and actual cost, but with current COVID-19 issues going on, I would guess it was the cause of normally top notch customer service. If I ever need repairs again, I will continue to use and recommend Classic Auto.
Read MoreBring your car into our shop or submit your images right here on our website to get started with a quick assessment.
An auto collision is one of the worst things that can happen to your vehicle. It could happen because another driver wasn’t paying attention, someone ran a red light, or you might have swerved to avoid an animal.
For whatever reason the accident happened, now your vehicle is damaged and in need of collision repair.
At Classic Auto Collision Center, we’re proud to be a collision repair and auto body shop offering auto repair, painting, and refinishing services that meet or exceed manufacturer standards.
Our certified technicians offer friendly customer service and will take all necessary steps as required by the manufacturer’s guidelines during repairs to ensure that your vehicle is up and running optimally again. We repair your vehicle to its original, pre-damage condition using manufacturer guidelines and leading repair methods.
By doing so, we can do an awesome job on your car and return it back to you looking as good as, if not better than the day that it came off the factory floor.
After getting any parts that need replacing from the manufacturer, our technicians then disassemble your vehicle, investigating every part along the way for signs of damage.
Once the proper body and structural repair is complete it is then moved into our paint department.
As with our repairs, when it comes to painting, we have an eye for detail.
One of the very first steps that we take in getting your vehicle ready for paint is thorough washing.
Anyone who’s ever taken a car through one of those car washes can appreciate just how dirty Idaho Falls drivers can get their rides.
We wash out all of the salt and dirt from the winter months, along with any mud or grass from spring or summer, which takes us to our next step…
It’s our priority that your paint job is of high quality, using top-of-the-line equipment, paint, and materials available on the market today. We use only factory OEM paints for this reason. Our Idaho Falls auto body shop team utilizes state-of-the-art painting technology to provide local vehicle owners with a beautiful, smooth finish free of defects or blemishes.
Your satisfaction is our highest priority!
Family-owned and operated in Idaho Falls since 1968, Classic Auto Collision has earned a reputation for quality collision repair and great customer service.
We can work with all insurance companies to repair your vehicle quickly and fairly so that you don’t have to worry about rental cars or delays in getting your car back.
The legacy of Classic Truck and Auto Body started in 1968 when Noris Burgener opened up a two-car garage to serve the community.
Along with his wife, Kathleen, and their four children, they created a passion for repairing vehicles that would last over 40 years before retirement came around 2009.
Noris sold the business to his oldest daughter HevenLee and her husband, who took over running this successful Idaho Falls business after 20+years on board already.
Today, you can expect the same fair pricing, friendly service, and air-tight auto collision repair our satisfied customers have come to expect.
From major damage to a fender bender in Idaho Falls or the surrounding area, you can count on our locally owned auto body shop.
When it comes to collisions, you want work done by professionals who know what they’re doing.
For quality work and impeccable service, bring your vehicle into our auto body repair shop in Idaho Falls.
Whatever the issue is with your vehicle–exterior damage, interior damage, or recently suffered hail storm–trust Classic Auto Collision for a FREE estimate and quality work
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