- Mon - Fri: 8:30 am - 6:00 pm
- (208) 522-9099
If you've been a long-time customer at Classic Auto Collision Center, you don't have to stop just because your insurance company wants you going to one of their "preferred" repair shops.
We get many customers complaining to us about this situation, and it's a frustrating one to be sure—but there are ways you can handle this.
The first thing you need to do is read through your policy. It will always say something to the effect of "preferred provider." Your insurance policy may say you must use one of their recommended shops, but this is not always the case. It's important to know that unless there's a SPECIFIC CLAUSE in your contract about only going to one of their preferred repair shops, you're free to do whatever works best for yourself! Most insurance policies do not have this clause.
And while some insurers may practically force you to use one of their preferred providers, there are many who will pay no matter where the claim is filed—and yes, that includes independent body shops like ours.
We've dealt with all types of insurance companies and as long as your claim falls within your policy limits, you typically have the freedom to go wherever you want.
Free estimates.
No appointment necessary.
We work with all insurance companies, guiding you smoothly through the repair process at our auto body shop
Our certified techs will take your collision-damaged car and repair it back to manufacture standards.
Your family's safety is our priority!
Our paint professionals will give your vehicle that beautiful color, spraying Axalta paint, to bring back the luster and shine.
Your satisfaction is our highest priority. We make every effort to make this process easy for you. This is one reason why our work is covered by a lifetime guarantee. When accidents happen, Classic Auto Collision Center is the Idaho Falls body shop that you can trust!
It was a long 7 weeks
Read MoreClassic Auto always exceeds our expectations. Making repairs quick and look see less with the rest of your vehicle. Very good work and not overly expensive
Read MoreMy wife's vehicle. She is happy with your work. My truck is next with you! Just got to find the time.
Read MoreSuper works ship. Rely nicevorioke My car took forever I think you were way over booked and I had to wait in line no big deal because I had a rental car but when all of the sensor stuff started to go bad Mike rental car ran out and I still didn’t have a car for a while pretty much not your fault you did a great job nice detail Super honest .... they give a price that’s a bit highBut I think there’s always room for a little movement in there?! Ha ha
Read MoreVery Satisfied with everything. Thank you
Read MoreFantastic job!
Read MoreCommunicated during my repair about additional repairs. Job was done before expected! Looked great! Highly recommend!
Read MoreNice job. Thx for dealing with insurance!! Great customer service
Read MoreVery impressed!
Read MoreAs usual, you exceeded my expectation on the repair work by being very thorough and explaining what you did to install my new trailer hitch and what I still needed Subaru to do. Preston was outstanding on his customer service and attention to detail I’ve been coming to you for over 25 years because of your superior service and will continue to recommend you to my friends. Thanks, Cal .
Read MoreI just picked up my Acura RDX and it looks like new. Everyone there is extremely helpful and competent. Due to no fault of theirs, the repair took longer than expected. Since I had already returned my rental they loaned me a car to use for 2 days. When I walked out to my car I noticed that they had rubbed out another, unrelated scratch on the same side as the repair. WOW! The car looked perfect - even the muddy floor mats had been cleaned. This place will always be my choice for repairs.
Read MoreEvery thing went well, quality work by quality people. We would very much recommend Classic Auto Every one at classic auto was great, no issues at all
Read MoreAlways great to work with!
Read MoreThe Best Customer Service anyone could ever ask for, The work looked perfect, and they got it done quicker than they thought. Anyone needing any bodywork would be settling if they went anywhere else.
Read MoreVery professional work. Our Truck looked fantastic when we picked it up. Great job! Well done by your staff!
Read MoreThey do excellent work Classic Auto Body do wonderful work. The only thing that bothered me was that we are in a serious pandemic and not one person wore a mask. They should wear masks when dealing with the public until this pandemic is over
Read MoreHave always been outstanding. Friendly, explained the repairs and process completely
Read MoreEx cellent service Very friendly and helpful
Read MoreThey did a good job for what they had to work with!
Read MoreGreat work everything looks fantastic. I really appreciate that my care was cleaned as well, awesome surprise.
Read MoreBring your car into our shop or submit your images right here on our website to get started with a quick assessment.
An auto collision is one of the worst things that can happen to your vehicle. It could happen because another driver wasn’t paying attention, someone ran a red light, or you might have swerved to avoid an animal.
For whatever reason the accident happened, now your vehicle is damaged and in need of collision repair.
At Classic Auto Collision Center, we’re proud to be a collision repair and auto body shop offering auto repair, painting, and refinishing services that meet or exceed manufacturer standards.
Our certified technicians offer friendly customer service and will take all necessary steps as required by the manufacturer’s guidelines during repairs to ensure that your vehicle is up and running optimally again. We repair your vehicle to its original, pre-damage condition using manufacturer guidelines and leading repair methods.
By doing so, we can do an awesome job on your car and return it back to you looking as good as, if not better than the day that it came off the factory floor.
After getting any parts that need replacing from the manufacturer, our technicians then disassemble your vehicle, investigating every part along the way for signs of damage.
Once the proper body and structural repair is complete it is then moved into our paint department.
As with our repairs, when it comes to painting, we have an eye for detail.
One of the very first steps that we take in getting your vehicle ready for paint is thorough washing.
Anyone who’s ever taken a car through one of those car washes can appreciate just how dirty Idaho Falls drivers can get their rides.
We wash out all of the salt and dirt from the winter months, along with any mud or grass from spring or summer, which takes us to our next step…
It’s our priority that your paint job is of high quality, using top-of-the-line equipment, paint, and materials available on the market today. We use only factory OEM paints for this reason. Our Idaho Falls auto body shop team utilizes state-of-the-art painting technology to provide local vehicle owners with a beautiful, smooth finish free of defects or blemishes.
Your satisfaction is our highest priority!
Family-owned and operated in Idaho Falls since 1968, Classic Auto Collision has earned a reputation for quality collision repair and great customer service.
We can work with all insurance companies to repair your vehicle quickly and fairly so that you don’t have to worry about rental cars or delays in getting your car back.
The legacy of Classic Truck and Auto Body started in 1968 when Noris Burgener opened up a two-car garage to serve the community.
Along with his wife, Kathleen, and their four children, they created a passion for repairing vehicles that would last over 40 years before retirement came around 2009.
Noris sold the business to his oldest daughter HevenLee and her husband, who took over running this successful Idaho Falls business after 20+years on board already.
Today, you can expect the same fair pricing, friendly service, and air-tight auto collision repair our satisfied customers have come to expect.
From major damage to a fender bender in Idaho Falls or the surrounding area, you can count on our locally owned auto body shop.
When it comes to collisions, you want work done by professionals who know what they’re doing.
For quality work and impeccable service, bring your vehicle into our auto body repair shop in Idaho Falls.
Whatever the issue is with your vehicle–exterior damage, interior damage, or recently suffered hail storm–trust Classic Auto Collision for a FREE estimate and quality work
2734 E Lincoln Road
Idaho Falls, Idaho 83401
(208) 522-9099
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